PMP exam – Task wise Mindset, TTOS & Question with answers and explinations

1. People (42% of the Exam)

This domain focuses on the interpersonal aspects of project
management, such as leading teams, motivating individuals, and handling
conflicts. Here are the tasks and key areas under this domain:

Task 1: Manage Conflict

• Resolve
  conflicts effectively by understanding the underlying issues and using
  appropriate strategies to address disputes.
• Techniques
  include mediation, negotiation, and conflict resolution strategies.

Task 2: Lead a Team

• Establish
  team roles and responsibilities, provide leadership, and ensure that team
  members are empowered and motivated.
• Demonstrate
  leadership styles and techniques, like transformational and servant
  leadership, to guide teams through challenges.

Task 3: Support Team Performance

• Facilitate
  the development of team members, mentor and support their growth, and
  ensure that they have the necessary resources and guidance to perform
  their work effectively.
• Includes
  managing team dynamics, encouraging collaboration, and ensuring alignment
  with project goals.

Task 4: Empower Team Members and Stakeholders

• Provide
  team members and stakeholders with the authority to make decisions and
  take ownership of their work.
• Involves
  building trust and fostering a collaborative environment where team
  members feel comfortable sharing ideas and solutions.

Task 5: Ensure Team Members and Stakeholders areAdequately Trained

• Ensure
  that all project participants have the necessary skills and knowledge to
  perform their roles.
• This
  includes organizing training and development activities to fill skill gaps
  and promote ongoing learning.

Task 6: Build a Shared Understanding of Project Goals

• Establish
  clear and open communication, ensuring that everyone understands the
  objectives, scope, and expectations.
• Align
  team members and stakeholders on project goals, including timelines and
  deliverables.

Task 7: Manage Team Changes

• Identify
  and manage changes within the team structure or roles, ensuring that new
  team members integrate smoothly and that changes do not disrupt team
  dynamics.
• Implement
  strategies for change management to maintain project continuity.

2. Process (50% of the Exam)

This domain is the largest and covers the technical aspects
of managing the project life cycle. It focuses on the processes required to
successfully execute and close a project. The following tasks describe the
major elements of project management processes:

Task 1: Plan and Manage Scope

• Define
  and control the project scope, ensuring that the project deliverables meet
  the required standards and expectations.
• Work
  with stakeholders to clearly define the scope and prevent scope creep
  (unauthorized changes to project scope).

Task 2: Plan and Manage Schedule

• Develop
  a project schedule, manage timelines, and track progress to ensure the
  project is completed on time.
• This
  includes resource management, scheduling tools, and techniques like
  critical path method (CPM) and Gantt charts.

Task 3: Plan and Manage Budget and Resources

• Develop
  a project budget and ensure that resources (human, material, financial)
  are allocated efficiently.
• Includes
  cost management, resource leveling, and managing budget risks to keep the
  project on track financially.

Task 4: Plan and Manage Quality of Products/Deliverables

• Establish
  quality management plans, ensuring that the project’s deliverables meet
  the defined quality standards.
• Involves
  defining quality metrics, conducting quality audits, and performing
  quality control activities.

Task 5: Integrate Project Planning Activities

• Ensure
  alignment of planning across all areas of the project, integrating tasks
  such as scope, schedule, budget, quality, and resources into one cohesive
  plan.
• Focuses
  on aligning objectives, deliverables, and resources with the project’s
  overall goals.

Task 6: Manage Project Risks

• Identify,
  assess, and manage risks throughout the project life cycle.
• Develop
  a risk management plan, conduct risk analysis (qualitative and
  quantitative), and implement mitigation strategies.

Task 7: Manage Project Procurement

• Oversee
  procurement processes, including sourcing and managing contracts for
  external suppliers and stakeholders.
• Ensure
  compliance with procurement policies, manage vendor relationships, and
  evaluate supplier performance.

Task 8: Manage Stakeholder Engagement

• Ensure
  that stakeholders are actively involved in the project, communicate their
  needs and expectations, and maintain their engagement throughout the
  project.
• This
  includes stakeholder identification, analysis, communication, and conflict
  management.

Task 9: Monitor and Control Project Work

• Oversee
  the performance of the project and ensure that it aligns with the plan.
• This
  includes tracking progress, managing changes, conducting performance
  reviews, and reporting status to stakeholders.

Task 10: Perform Integrated Change Control

• Manage
  changes to the project scope, schedule, or cost by establishing a formal
  change control process.
• Ensure
  that changes are evaluated, approved, and incorporated into the project
  plan.

Task 11: Close the Project or Phase

• Successfully
  close the project or phase, ensuring all deliverables are met and final
  documentation is completed.
• Includes
  conducting post-project reviews, capturing lessons learned, and ensuring
  stakeholder satisfaction.

3. Business Environment (8% of the Exam)

This domain focuses on the strategic and business knowledge
necessary for a project manager to align the project with organizational goals
and respond to the business environment. Here are the tasks for this domain:

Task 1: Plan and Manage Project Compliance

• Ensure
  the project adheres to applicable laws, regulations, and organizational
  policies.
• This
  may include legal compliance, industry standards, and environmental
  considerations.

Task 2: Evaluate and Deliver Project Benefits and Value

• Focus
  on delivering tangible benefits and value to the organization and
  stakeholders.
• Align
  the project with the strategic goals of the organization and monitor how
  the project contributes to business objectives.

Task 3: Assess and Manage Project’s Impact on theBusiness Environment

• Understand
  the broader business environment and how project decisions may affect the
  organization, its operations, and its stakeholders.
• This
  task requires awareness of organizational culture, governance, and
  external factors (such as economic, social, and political conditions).

Task 4: Manage Project’s Impact on Business Continuity
and Resilience

• Ensure
  that the project does not negatively affect the organization’s ability to
  function, especially in terms of business continuity and resilience in
  case of crisis.
• This
  involves managing risks and ensuring that the project aligns with the
  organization’s sustainability and long-term goals.