PMP based question on "Manage Conflict - Analyze the Context for the Conflict" for practice. Solve all questions and get the clarity on How to pass the PMP exam?.
Question 1: A project team is divided over the implementation of a new tool. The project manager suggests the team discuss their concerns openly and reach a consensus. Which conflict resolution technique is being used?
A) Forcing
B) Collaborating
C) Avoiding
D) Accommodating
Explanation: Collaborating involves working together to find a solution that satisfies all parties.
Question 2: During a project meeting, the project manager decides to listen to the concerns of all team members and then make a decision that balances everyone's needs. Which conflict resolution technique is being applied?
A) Compromising
B) Forcing
C) Avoiding
D) Accommodating
Explanation: Compromising involves finding a middle ground that partially satisfies all parties involved.
Question 3: A project manager decides to resolve a disagreement by implementing their own solution without consulting the team. Which conflict resolution technique is this?
A) Collaborating
B) Avoiding
C) Forcing
D) Compromising
Explanation: Forcing involves imposing a decision to resolve a conflict without seeking input from others.
Question 4: The project manager agrees to a stakeholder's request, even though it might impact the project's timeline, to maintain a positive relationship. Which conflict resolution technique is being used?
A) Forcing
B) Collaborating
C) Avoiding
D) Accommodating
Explanation: Accommodating involves giving in to the other party’s wishes to maintain harmony or avoid conflict.
Question 5: Two team members disagree on the approach to a task. The project manager allows them to find a solution on their own, without getting involved. What conflict resolution technique is this?
A) Collaborating
B) Forcing
C) Avoiding
D) Accommodating
Explanation: Avoiding is when the conflict is ignored or avoided, with the hope that it will resolve without direct intervention.
Question 6: The project manager decides to address a conflict by discussing each team member’s viewpoint to understand the root cause before making a decision. Which technique is this?
A) Forcing
B) Collaborating
C) Avoiding
D) Accommodating
Explanation: Collaborating involves an in-depth discussion to understand all viewpoints and reach a mutually beneficial solution.
Question 7: A conflict arises over resource allocation. The project manager chooses a solution that offers partial satisfaction to all involved. Which conflict resolution technique is this?
A) Compromising
B) Forcing
C) Avoiding
D) Collaborating
Explanation: Compromising involves finding a solution that partially satisfies everyone involved.
Question 8: A project sponsor insists on a particular feature that the team believes will delay the project. The project manager decides to implement the feature to satisfy the sponsor. What conflict resolution technique is being used?
A) Forcing
B) Compromising
C) Accommodating
D) Collaborating
Explanation: Accommodating involves yielding to another's demands to maintain a good relationship.
Question 9: During a heated discussion, the project manager intervenes and decides on a solution that the majority of the team disagrees with, to quickly resolve the issue. What technique is this?
A) Forcing
B) Collaborating
C) Avoiding
D) Accommodating
Explanation: Forcing involves imposing a decision without considering others' opinions, often to resolve the conflict quickly.
Question 10: A project team faces a disagreement on the best approach to meet a deadline. The project manager decides to have an open discussion, allowing each member to propose solutions before making a decision. Which technique is being used?
A) Avoiding
B) Forcing
C) Accommodating
D) Collaborating
Explanation: Collaborating involves a thorough discussion where all parties contribute to finding the best solution.
Question 11: The project manager decides to ignore a minor conflict between two team members, hoping it will resolve on its own. Which conflict resolution technique is being applied?
A) Forcing
B) Collaborating
C) Avoiding
D) Accommodating
Explanation: Avoiding is when the conflict is ignored or avoided, with the hope that it will resolve without direct intervention.
Question 12: A project manager chooses to address a conflict by ensuring that both parties' concerns are partially met. Which conflict resolution technique is this?
A) Compromising
B) Collaborating
C) Forcing
D) Accommodating
Explanation: Compromising seeks to find a middle ground where each party gets some, but not all, of what they want.
Question 13: The project manager makes a unilateral decision to resolve a conflict by prioritizing the project’s timeline over the team's concerns. What conflict resolution technique is this?
A) Compromising
B) Collaborating
C) Forcing
D) Accommodating
Explanation: Forcing is when a decision is imposed without considering the concerns of others, often to prioritize certain outcomes.
Question 14: In a conflict between two departments over resource allocation, the project manager brings the parties together to discuss and develop a solution that satisfies both. Which technique is being used?
A) Forcing
B) Collaborating
C) Avoiding
D) Accommodating
Explanation: Collaborating involves bringing all parties together to develop a solution that addresses everyone’s concerns.
Question 15: A project manager decides to defer addressing a conflict until after a critical deadline, hoping to avoid disrupting the project. What conflict resolution technique is this?
A) Forcing
B) Collaborating
C) Avoiding
D) Compromising
Explanation: Avoiding involves postponing or ignoring the conflict, hoping that it won’t impact the project’s progress.
Question 16: The project manager encourages two conflicting team members to find a solution that both of them can agree on, but does not impose a solution. Which technique is this?
A) Forcing
B) Collaborating
C) Avoiding
D) Accommodating
Explanation: Collaborating involves working together to find a mutually acceptable solution without imposing a decision.
Question 17: The project manager agrees to implement a stakeholder's suggestions to maintain a positive relationship, even though it might affect the project's budget. Which conflict resolution technique is this?
A) Forcing
B) Compromising
C) Avoiding
D) Accommodating
Explanation: Accommodating involves giving in to the other party’s demands to maintain harmony or preserve a relationship.
Question 18: A project manager resolves a conflict by making a decision that satisfies all parties involved, ensuring that everyone's concerns are addressed. What conflict resolution technique is this?
A) Forcing
B) Collaborating
C) Compromising
D) Avoiding
Explanation: Collaborating involves finding a solution that fully satisfies everyone involved, ensuring that all concerns are addressed.
Question 19: To meet a tight deadline, the project manager decides on a course of action without seeking input from the team, focusing on the project’s success. Which conflict resolution technique is this?
A) Forcing
B) Collaborating
C) Compromising
D) Avoiding
Explanation: Forcing involves imposing a decision without seeking input from others, often to meet specific project goals.
Question 20: The project manager decides to postpone dealing with a conflict between two key stakeholders until a later phase of the project. What conflict resolution technique is being applied?
A) Collaborating
B) Compromising
C) Avoiding
D) Accommodating
Explanation: Avoiding involves deferring or ignoring the conflict, with the hope that it won’t affect the project or will resolve itself later.
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