PMP based question on "Lead a team - Value servant leadership (e.g., relate the tenets of servant leadership to the team)" for practice. Solve all questions and get the clarity on How to pass the PMP exam?.
Question 1: Which of the following best describes the principle of servant leadership in a project management context?
A) Prioritizing your personal career advancement over team needs
B) Making decisions unilaterally to expedite project completion
C) Focusing on the growth and well-being of team members
D) Ensuring that only the project manager has the authority to make decisions
Explanation: Servant leadership emphasizes the development and well-being of team members, prioritizing their needs and fostering a supportive environment.
Question 2: How can a project manager demonstrate servant leadership when a team member is struggling with a task?
A) Assign the task to someone else
B) Criticize the team member for their lack of ability
C) Offer support, resources, and guidance to help them succeed
D) Ignore the issue and hope the team member will figure it out
Explanation: A servant leader would provide assistance and resources to help the team member overcome challenges, rather than simply reallocating the task or criticizing them.
Question 3: Which action best reflects the tenet of servant leadership during a team conflict?
A) Enforce a top-down solution without consulting the team
B) Listen actively to all parties involved and facilitate a collaborative resolution
C) Avoid addressing the conflict and hope it resolves itself
D) Take sides with the more influential team member to quickly end the conflict
Explanation: Servant leaders address conflicts by engaging with all parties, listening to their concerns, and guiding them toward a mutually acceptable solution.
Question 4: What is a key characteristic of a project manager who practices servant leadership?
A) Delegates all decisions to senior management
B) Micromanages every task to ensure compliance
C) Empowers team members to take ownership of their work
D) Focuses solely on project deadlines and deliverables
Explanation: Servant leaders empower their team members by giving them the autonomy and support needed to take ownership of their tasks.
Question 5: In a project team meeting, how can a project manager practice servant leadership?
A) Dominate the discussion and make all decisions
B) Encourage team members to share their ideas and perspectives
C) Only discuss issues that align with their personal agenda
D) Ignore suggestions and impose their own solutions
Explanation: Encouraging open dialogue and valuing team members' input aligns with the servant leadership approach, fostering collaboration and engagement.
Question 6: How should a project manager address a team member’s lack of motivation while demonstrating servant leadership?
A) Reprimand them for their lack of enthusiasm
B) Offer to reassign their tasks to more motivated team members
C) Seek to understand their concerns and provide support to re-engage them
D) Ignore the issue and focus on other team members
Explanation: Servant leaders address motivational issues by understanding the underlying concerns and offering support to help the team member regain their motivation.
Question 7: What role does empathy play in servant leadership?
A) It helps to quickly identify areas where the team is underperforming
B) It allows the project manager to better understand and address team members’ needs and concerns
C) It ensures that decisions are made without emotional bias
D) It minimizes the need for team-building activities
Explanation: Empathy enables servant leaders to connect with their team members and respond to their needs effectively, fostering a supportive environment.
Question 8: What is a common misconception about servant leadership in project management?
A) It involves placing the needs of the team above project goals
B) It is synonymous with being lenient and avoiding necessary discipline
C) It requires a focus on long-term team development rather than immediate results
D) It means sharing decision-making authority with the team
Explanation: Servant leadership is not about being lenient but about balancing support with accountability and guiding the team towards achieving both individual and project goals.
Question 9: How can a project manager show that they value servant leadership when setting goals for the team?
A) Set rigid goals without input from the team
B) Define goals that align with team members' strengths and professional growth
C) Focus solely on short-term goals to achieve quick results
D) Impose goals that serve only the project manager’s objectives
Explanation: Servant leaders set goals that consider the team’s strengths and development, aligning them with individual growth and project success.
Question 10: How can a project manager practicing servant leadership address a team member’s dissatisfaction with their role?
A) Dismiss their concerns as insignificant
B) Assign them to a different project without discussing their dissatisfaction
C) Have an open discussion to understand their concerns and explore possible adjustments
D) Ignore the issue and continue with the current role assignment
Explanation: Addressing dissatisfaction through open communication demonstrates a commitment to supporting team members, a core aspect of servant leadership.
Question 11: The project manager decides to ignore a minor conflict between two team members, hoping it will resolve on its own. Which conflict resolution technique is being applied?
A) Forcing
B) Collaborating
C) Avoiding
D) Accommodating
Explanation: Avoiding is when the conflict is ignored or avoided, with the hope that it will resolve without direct intervention.
Question 12: What is the impact of servant leadership on team morale?
A) It decreases morale by enforcing strict rules and procedures
B) It has no impact on morale
C) It enhances morale by creating a supportive and empowering environment
D) It creates confusion due to inconsistent leadership
Explanation: Servant leadership boosts team morale by fostering a positive environment where team members feel valued and supported.
Question 13: How can a project manager’s behavior impact team trust and collaboration in a servant leadership model?
A) By maintaining a strict hierarchical approach
B) By demonstrating openness, transparency, and support
C) By focusing solely on achieving project goals
D) By avoiding interaction with team members
Explanation: Servant leaders build trust and collaboration through openness, transparency, and showing genuine support for their team members.
Question 14: How should a project manager handle personal conflicts between team members while practicing servant leadership?
A) Ignore the conflicts and let them escalate
B) Take a neutral stance and mediate to resolve the conflict fairly
C) Take sides to quickly end the conflict
D) Avoid addressing personal conflicts and focus solely on project tasks
Explanation: Servant leaders address personal conflicts by mediating impartially and helping team members find a fair resolution.
Question 15: What role does listening play in servant leadership?
A) It is secondary to making quick decisions
B) It helps in understanding team members’ perspectives and needs
C) It ensures that decisions are made without emotional bias
D) It delays decision-making and project progress
Explanation: Active listening is crucial in servant leadership for understanding and addressing the needs and concerns of team members.
Question 16: How can a project manager practicing servant leadership address a lack of resources impacting the team?
A) Blame the team for inefficiency
B) Seek alternative solutions and advocate for additional resources
C) Ignore the resource issues and continue as usual
D) Reassign tasks without addressing the root cause
Explanation: Servant leaders address resource constraints by seeking solutions and advocating for necessary resources to support their team effectively.
Question 17: What is a key outcome of practicing servant leadership in project management?
A) Decreased team engagement and productivity
B) Enhanced team cohesion and overall project success
C) Increased conflict and confusion among team members
D) Reduced accountability and responsibility
Explanation: Servant leadership fosters team cohesion, which leads to improved engagement, collaboration, and overall success in project management.
Question 18: How should a project manager approach team meetings to practice servant leadership?
A) Use meetings as a platform to assert authority and control
B) Encourage team members to contribute and collaborate in decision-making
C) Limit discussions to only high-priority issues
D) Control the conversation to avoid differing opinions
Explanation: Servant leaders foster a collaborative environment in meetings, valuing team contributions and collective decision-making.
Question 19: How can a project manager practicing servant leadership support a team member’s career development?
A) Ignore their career aspirations and focus only on current project tasks
B) Provide mentorship and opportunities for skill development
C) Offer promotions without considering their readiness
D) Reassign them to less challenging tasks to avoid overburdening them
Explanation: Supporting career development through mentorship and skill-building opportunities is a key aspect of servant leadership.
Question 20: How should a project manager demonstrate servant leadership when providing feedback to their team?
A) Focus only on negative aspects and ignore positives
B) Provide feedback only when team members ask for it
C) Offer constructive feedback with the intent to support and guide improvement
D) Give vague feedback without actionable steps for improvement
Explanation: Servant leadership involves providing constructive feedback that supports team members' growth and helps them improve their performance.
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